Information we collect
We collect the details you submit through our enquiry form — name, company, email, phone and your message — along with data files you share with us for the execution of a mailing project.
How we use your information
Enquiry details are used solely to respond to your request and to prepare quotations. Project data files are used only to produce the printing and mailing output you have commissioned.
Confidentiality of client data
Customer data files are treated as strictly confidential, processed on restricted-access systems, handled by NDA-bound staff and never shared, sold or used for any purpose other than your project.
Data retention
Project data is retained only for the period required to complete production, reconciliation and audit reporting, after which it is securely deleted unless a written agreement requires otherwise.
Security measures
We use encrypted file transfer, access-controlled production areas, CCTV monitoring and documented reconciliation procedures to protect the material entrusted to us.
Cookies and analytics
This website may use basic analytics to understand page performance. No personally identifiable browsing data is sold or shared with advertisers.
Your rights
You may request access to, correction of, or deletion of the enquiry information we hold about you by writing to us at the contact address below.
Contact
Questions about this policy can be sent to info@idbconnect.in or posted to India · Serving Clients Nationwide.